Refund and Returns Policy
Welcome to Bhandari Bazaar. Customer satisfaction is our priority, and we strive to provide quality products and a smooth shopping experience. Please read our refund and return policy carefully before making a purchase.
Returns
We accept returns for eligible products within 7 days of delivery. To qualify for a return:
- The item must be unused and in original condition
- Product should include original packaging, tags, and accessories
- Proof of purchase or order confirmation is required
Products that are damaged due to misuse, improper handling, or normal wear may not be eligible for return.
Non-Returnable Items
Certain items may not be eligible for return or refund, including:
- Personal care products
- Opened perfumes or beauty products
- Used toys or accessories
- Customized or special-order items
- Products damaged after delivery
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method
- Processing time may take 5–7 business days depending on your bank or payment provider
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
- Order number
- Product photos
- Issue details
We will arrange a replacement or refund after verification.
Cancellation Policy
Orders can only be cancelled before they are shipped. Once dispatched, cancellations may not be possible.
Contact Us
For return, refund, or cancellation related queries, contact us at:
Email: support@bhandaribazaar.com
Website: Bhandari Bazaar